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Professional Development Resources for Library Staff October 2017
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October 10, 2017 | 12:00pm - 1:00pm (MT) $199 Top-performing companies have long used employee performance reviews as an effective tool to measure and increase productivity. Without feedback from supervisors, employees may not know whether they are meeting their job expectations nor will they understand what it takes to improve the quality of their work. But in order for feedback to be useful, it must be done right.
How to Give Effective Performance Feedback to Employees is a course for any supervisor who wants to learn how to increase his or her team’s productivity. This powerful training will teach you how to open the lines of communication between you and your employees for fewer misunderstandings. The essential skills you’ll learn will help you redirect your underachievers and help your star performers reach new heights in performance.
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October 26, 2017 | 12:00pm - 1:00pm (MT) $199 Creating an atmosphere where employees take ownership of their work can be difficult. You have to set clear performance expectations, deliver useful feedback and have a strategy for following through when employees aren’t meeting the mark. And you must do it all without coming off as the bad guy!
Fortunately, the techniques you’ll learn in our latest Webinar, Keys to Improving Employee Accountability, will not only make you a stronger, more effective manager—they’ll turn employee accountability into a positive for everyone on the team! After this special one-hour event, your employees will be exceeding goals you never thought possible.
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October 26, 2017 | 12:00pm - 1:00pm (MT) $45 for members / $55 for non-members "Strategic thinking goes beyond what we know and challenges us to imagine what could be. It involves embracing change by adopting a fresh point of view. If you are a lifelong learner and someone who ponders the future, you are already thinking strategically. The heart of strategic thinking is asking yourself where you want the organization or department to be in five years, followed by crafting goals and action plans to get there. To think strategically, we need to set aside the time to push boulders. When we do, we find it can be invigorating and energizing to tackle the big questions and shift our mindset from the tangible to the conceptual.
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October 31, 2017 | 10:00am - 11:00am (MT) In these changing times, organizations are battling more employee related issues. With unemployment being low, retaining top talent comes to the forefront. And with millennials rapidly entering the workforce, generational challenges become prevalent. So how do you combat challenges like retention, recruitment, succession planning, as well as continued leadership development?
This webinar will tap into the power of coaching and what it takes to build the foundation for a strong coaching culture in your organization. You'll learn: - Why coaching is leadership
- The real reason why some managers won't do it
- How questions drive trust and build teamwork
- How coaching helps retain and recruit talent
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Original broadcast - August 30, 2017 Even in wealthy communities, libraries have become the place to learn about and access modern technology, including computers, mobile devices, dedicated e-books, and tools available in Makerspaces and STEAM programs. And there are challenges: dealing with what might be a major, permanent shift regarding the mission of libraries; conflicts among staff regarding old and new duties; and staff overwhelmed by rapid changes in technology, demands of customers, and insufficient funds, personnel, and training. Learn how professional tech people deal with similar issues, and what you can do regarding managing IT expectations of co-workers and library customers.
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Original broadcast - September 7, 2017 Is work-life balance dead? Thanks to always-on mobile devices and connectivity, the obvious answer seems to be yes. But times are changing, and simply changing your view of what real work-life balance is will lead you to the answer that it is alive and well – and can improve employee engagement at your organization.
Join us for this complimentary Training industry webinar sponsored by Oola Corporate Training. Your hosts, world-renowned work-life balance experts and best-selling authors Dr. Dave Braun and Dr. Troy Amdahl, will discuss how to implement work-life balance at your company.
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$120 US The role of managers is to create an environment in which acting with greater accountability is rewarded and something that is not to be feared. Too often in organizations, leaders use the word accountability as a tool to determine who is to blame. Herein lies the greatest challenge to building a culture of accountability.
In this session you will learn about: - How your organization and its leaders can create a culture that foster accountability
- The five components for building accountability
- A tool to help you evaluate a leader’s accountability behaviors and traits
- How to turn the biggest obstacle to accountability into trust
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$120 US Many of us experience “fight or flight” responses when it comes to conflict. Effective leaders, however, handle conflict in a constructive manner and enable others to do the same. These leaders also champion conflict competency in their organizations and find that conflict can actually work to their advantage, fostering new ideas and stronger teams.
In this session you will learn: - The importance of dealing with organizational conflict effectively
- Ways to maintain control of your emotions when faced with conflict
- How to enhance your use of constructive conflict behaviors
- What it takes to champion conflict competence in your organization
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► Online Courses/Tutorials
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November 7, 2017 - December 4, 2017 $150 US Video is a powerful way to connect, communicate, and interact with library users. Statistics show that 1/3 of all online activity time is spent watching videos so creating library videos is a potential way to engage many people where they are. While some may worry that creating effective and professional looking videos is going to be difficult, creating and sharing videos does not need to be complicated. With a few best practices, simple technologies that are readily available, and a bit of encouragement, you can create library videos that you're proud to share.
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Let the story do the work : the art of storytelling for business success by Esther K. ChoyPeople forget facts, but they never forget a good story. Whether you want to stand out in the interview process, add punch to a presentation, or make a compelling case for a new initiative, Let the Story Do the Work shows you how to mine your experience for simple narratives that convey who you are, what you want to achieve, and why others should care.
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October 12, 2017 | 1:00pm - 2:00pm (MT) As our library clientele becomes more diverse, so must our programming. The good news is that you already have the skills and access to the resources you need to research, plan, and deliver targeted programming in languages other than English. In this webinar, we’ll focus on how to adapt your current storytimes for Spanish/English storytimes. You can use this same process to deliver storytimes in any language.
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October 17, 2017 | 12:00pm - 1:00pm (MT) $45 for members ? $55 for non-members This webinar will explore Brighton Public Library's experience with Pop Up Libraries as mobile outreach in a rural municipality. We will share the successes and challenges of library innovation and community outreach using limited resources. The presentation will highlight the community impact with qualitative and quantitative data.
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October 18, 2017 | 1:00pm - 2:00pm (MT) Are you looking for new picture books to offer at your storytimes? Storytimes are one of the most popular and consistent library programs held for families, yet we often feature the “tried and true” books we have used for years. This webinar will focus on new picture books that will engage the storytime audience, including books that invite audience participation, books the promote the five parent practices (talking, singing, writing, playing, and reading), books based on songs and nursery rhymes, books that promote preliteracy skills and kindergarten readiness, and websites useful to storytime planning.
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November 8, 2017 | 12:30pm - 2:00pm (MT) $65 US for individuals / $130 US for groups of 3+ Libraries have long been the center of community events for book lovers. In the era of Facebook and Twitter, how can we expand our capabilities to reach more users? By translating our in-person events to social media formats and exploring new types of events!
In this new workshop, renowned library programming expert Amy Alessio offers you a guide to serving your book-loving patrons using social media. Alessio provides you with ideas for reaching out to book lovers, a guide to popular tools and sites, and tips for how to use these sites to successfully enhance your offerings.
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Original broadcast - May 19, 2017 Coding Clubs are sweeping through schools and libraries across the nation. Coding is one of the fastest growing industries in the world and coding clubs are contributing to those numbers. This webinar explores implementing coding clubs in school and public libraries as well as why they are important for future generations.
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Original broadcast - September 5, 2017 NaNoWriMo is a free, largely online challenge posed to writers around the world each November: complete a 50,000 word draft of a novel in 30 days. Emily Hollingshead, of Drumheller Public Library and a NaNoWriMo Municipal Liaison for the Alberta : Elsewhere region (everywhere but Edmonton, Calgary, and Lethbridge), will show you how to capitalise on this great program to provide low cost, low prep programming that will help you reach and serve a creative and passionate segment of your local community. Emily will share more about NaNoWriMo, how other Alberta libraries have used it in past years, and where to get resources to make this one of the easiest programs you’ll run all year!
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► Online Courses/Tutorials
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October 31 - November 21, 2017 $349 US You don’t need tech chops to put together a progressive coding program at your library. Learn from the leading companies, organizations, and libraries in this online event and workshop featuring eight guest speaker sessions and project based work over four weeks with a dedicated facilitator to provide one-on-one guidance. You’ll design and launch a coding program in your library that supports digital literacy and has the power to transform your community.
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4 week eCourse beginning November 6, 2017 $175 US Only a foundation of teen participation can build a vibrant scene such as the one in San Antonio’s main library where teens use computers, listen to music, take cooking classes, do homework, participate in books clubs, and generally hang out. “Teens want a place that welcomes them; they want a role in decision-making, a place that responds to their needs, where they can congregate, socialize, and have a relationship with adults that care about them, who are not their teachers or parents," says Jennifer Velásquez, Coordinator of Teen Services for the San Antonio Public Library System (TX), and a 2011 Library Journal Mover & Shaker.
In this eCourse, Velásquez will present practical strategies for giving teens the lead in developing high-appeal collections and services. Through lectures, readings and interactive assignments, you will also learn how to draw from the insights of teens to create an online presence that is both relevant and effective.
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October 10, 2017 | 8:00am - 10:00am (MT) Join Innovative Business of Library Consultants and invited MLIS information literacy educators for an introductory survey of modern literacy education techniques and real world examples of how working libraries are using these techniques to demonstrate their ability to delivery cost effective, tangible results in a digital world.
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October 12, 2017 | 12:00pm - 1:00pm (MT) $45 for members / $55 for non-members This webinar will focus on the importance of information literacy in the digital era through an educational library lens. Recent events have brought the subject of biased or false news sources to the forefront, and this session will seek to put this trend into context. Using examples to highlight the challenges of finding good information, participants will leave with a broader understanding of what "good information" means.
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October 17, 2017 | 8:00am - 10:00am (MT) References interviews, homework help, embedded library services — Moments of library opportunity. Chances to demonstrate library’s and librarians’ ability to affordably and accessibly mitigate the risks of the digital age. But where do we begin? How do we go beyond helping patrons recognize fake news, to facilitating their acquisition of reliable answers to the questions that count? Better yet, how do we start to measure and communicate the positive impacts of our efforts to educators, funding agencies, and the public at large? Join Innovative Business of Library Consultants and invited MLIS information literacy educators for an introductory survey of modern literacy education techniques and real world examples of how working libraries are using these techniques to demonstrate their ability to delivery cost effective, tangible results in a digital world. Walk away prepared to foster literacy education in your library and start the move toward measurable impact.
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October 17, 2017 | 12:00pm - 1:00pm (MT) $199 If stepping up to the microphone is something you dread, you’re not alone. It’s estimated that somewhere between 45% and 75% of people suffer from speech anxiety. Unfortunately, this rarely solves itself. Public speaking can only get better with practice.
Public Speaking Without Fear is a one-hour crash course that helps you gain credibility, engage with your audience and relax. You’ll get specific tips on how to prepare—beyond just writing your speech. You’ll learn more about body language and voice control. You’ll find out how to capture and hold your audience’s attention—and how to handle Q&A—right through to your memorable close.
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October 18, 2017 | 12:30pm - 2:00pm (MT) $60 US for individuals / $120 US for groups of 3+ As trends come and go, you may feel overwhelmed by the constant change in technology and where best to invest your time and budget. In this workshop, Nicole Hennig helps ease your worry by providing you with the best resources to stay up to date on the latest trends and by sharing practical strategies you can implement to evaluate emerging technologies. Hennig looks at two types of people, visionaries and implementers, and describes where you fit on the continuum between them as well as offers strategies for each type. Hennig provides advice on how to ensure the technology you’re investing in is inclusive and accessible for all users, useful tips to know when to experiment with different trends, suggestions for library staffing, and approaches for how you can bring promising new technologies that meet your user needs into library services.
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November 7, 2017 | 12:00pm - 1:00pm (MT) $199 The people in every workplace are unique. And your co-workers’ attitudes, temperaments and even ways of tackling projects can be very different from yours. There’s tremendous value in all of these varying approaches and perspectives. But if you clash, projects and relationships suffer.
That’s where How to Work Effectively With People Who Act, Think & Work SO Differently From You! comes in. This one-hour Webinar will help you first understand your own strengths … then give you better insight into the personalities and preferences around you. Master the art of working with just about anyone so you can keep your common goals front and center … and maybe even have a little fun along the way.
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Original broadcast - August 22, 2017 Don't know a formula from a filter? TechSoup has got you covered with a back to basics Excel webinar! Join LaCheka Phillips, Associate Program Manager at TechSoup, to learn basic functionality of Excel! She will cover topics for beginner users of Excel, including:
- an overview of the most commonly used tools in the toolbar
- using formulas and how to hack the formula toolbar
- how to use the sort and filter features to better understand your data
- how to search for and remove duplicate data
- how to showcase your data with simple visualizations in Excel
- how to print your excel files
Please note: This webinar is for new, beginner users of Excel or those needing a refresher on basic Excel functionality.
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Providing the world-class service Disney theme park is known for is not simply a matter of hiring friendly service staff with good manners. It requires an all-encompassing approach and a business commitment to making service excellence a company-wide priority. As Dennis Snow, a 20-year-veteran of the Walt Disney World Company, relates in this recorded webinar, everything that a customer sees, hears, or touches impacts the experience. In other words, "Everything Speaks."
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Here she comes! Maybe her name is Gladys, maybe it's Tom, Tiffany, or Niles. But whatever his or her moniker, this person's cranky, irascible presence is bound to send even the best, most dedicated customer service professional running for cover!
Watch this one-hour webinar, focusing on creative problem solving and down-to-earth emotion management skills for creating stronger customer relationships. Customer experience experts and bestselling authors Marilyn Suttle and Lori Jo Vest offer seven strategies for cementing customer loyalty, based on their extensive interviews with companies from a variety of industries that provide stellar service.
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October 24, 2017 | 12:00pm - 1:30pm (MT) Social media has the potential to increase community engagement with new and existing library patrons. Join us to learn how libraries can effectively use social media tools, even with limited staff and time. Learn how to identify the appropriate social media platforms to market library services and events, and how to integrate best social media practices in your library's marketing plan. We’ll help you build a foundation for your social media strategy and provide practical ideas and tactics for immediate use in your library.
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► Online Courses/Tutorials
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Asynchronous eCourse beginning October 9, 2017 $175 US Tired of hearing all the reasons why you should be using Twitter, Facebook, LinkedIn, and other popular social media tools? Perhaps it’s time to explore social media tools in a supportive and engaging environment with a keen eye toward using those tools more effectively in your work.
Join us and social media guru and innovator Paul Signorelli in this four-week, highly-interactive eCourse as he explores a variety of social media tools in terms of how they can be used to organize information and communities. Together, you will survey and use a variety of social media tools, such as Delicious, Diigo, Facebook, Goodreads, Google Hangouts, LibraryThing, Pinterest, Storify, Twitter, and more! You will also explore how social media tools can be used to organize and disseminate information and how they can be used to foster and sustain communities of learning.
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Original broadcast - September 7, 2017 Managing stress effectively has less to do with managing external events – things you can’t control – and more to do with better managing yourself. This session focuses on strategies for taking charge of your own responses to stress and turning them to more productive reactions and behaviors.
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Living well on the road : health and wellness for travelers by Linden SchafferLinden Schaffer was an overworked, stressed out, on-the-go professional who found time to refocus, recharge, recommit to wellness on the road. Now she is sharing her secrets, identifying the obstacles that keep you from experiencing true wellness and, with scientifically backed-data, showing how you too can learn to embrace wellness. Learn what it feels like to recommit to the things that help us feel more energized, more focused, and more mindful of those activities in which we engage.
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October 19, 2017 | 12:00pm - 1:00pm (MT) What’s a positive deviant? Researcher Jerry Sternin discovered that, “In every group there are a minority of people who find better and more successful solutions to the challenges at hand. Even though they have access to exactly the same resources as the rest of the group, their uncommon practices or behaviors allow them to flourish”. One of our favorite positive deviants, Dr. Jane Bozarth, will lead you on an overview: who are some positive deviants? What kinds of success have they had? How did they do it? Plus: 5 critical behaviors necessary for those who aspire to positive deviancy! Note: this session is intended for high performing, high potential staff and those who supervise them. It is not aimed at “fixing” problem performers.
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October 24, 2017 | 9:00am - 10:00am (MT) $45 for members ? $55 for non-members Libraries belong to communities. Spaces may need TLC, renovations are a dream. Leveraging strategic priorities to secure funding, supplemented by fundraising and grants, EGPL engaged in small, high impact renovations modernizing the library - on a budget. Learn how we sold our space, designed without a designer, making it happen. With the political climate on public libraries, we need to be advocating for our value. Focusing on the benefits of library service through investments in welcoming spaces benefits the entire community. Mobilizing support, early, will benefit libraries in the long term.
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How To Implement a Workplace Mental Health Program The Partnership - Education Institute November 7, 2017 | 10:00am - 11:00am (MT) $45 for members ? $55 for non-members Library workers are overwhelmed. Stress is becoming a norm and can lead to serious health issues. What role should the library play in ensuring employee wellness? Mental health is a leading cause of workplace disability in Canada. As a champion for mental health, Pickering Public Library (PPL) became early adopters of the voluntary National Standard for Workplace Psychological Health & Safety CSA-Z1003-13. Two staff members from PPL will share their best practices to implement a psychological health and safety system for employees in your library. This session will also share the results of a recent national research case study that PPL was part of.
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► Online Courses/Tutorials
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Indigenous Canada is a 12-lesson Massive Open Online Course (MOOC), developed by the University of Alberta’s Faculty of Native Studies, that explores Indigenous histories and contemporary issues in Canada, from an Indigenous perspective.
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October 14, 2017 | 9:30am - 3:30pm (MT) Lethbridge, AB This workshop is open to all library trustees, library managers and library system staff. It is designed to help participants support effective public library service in their communities and regions. In particular, participants will understand:
- Libraries Act and Regulations and other pertinent legislation.
- The Alberta public library network.
- Library board roles, responsibilities and relationships.
- Other important issues such as finances and effectiveness.
*Registration Deadline: Friday, October 6, 2017 at 4:30 p.m
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October 18, 2017 8:00am - 3:00pm (MT) Presented annually by Library Journal and School Library Journal, the 7th annual TechKnowledge (formerly The Digital Shift) is a dynamic, day-long, complimentary virtual conference that brings together thousands of library professionals and leaders from around the globe and leaders in digital transformation to discuss its impact on libraries and their communities, as well as identify the latest solutions, opportunities and innovations. This year’s theme, Creating Equity Through Technology will address how technology solutions are supporting equity and inclusion within and among libraries’ diverse communities. Our expert speakers and panelists will present innovative ideas and tools for and from libraries of all types.
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October 18, 2017 - Edmonton, AB or October 19, 2017 - Calgary, AB $235
Participants in this workshop will learn how to positively engage others in discussions about behavioural patterns such as passive aggressiveness and chronic resistance. Some of the Topics Covered: • What is Difficult Behaviour? • How to Exert Influence • Styles for Dealing with Difficult People • Dealing with the Bullying Person • Dealing with the Resistant Person
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Vancouver, WA $115.60 - $165 US This full-day event provides expert panel discussions with librarians and architects, as well as hands-on architect-led breakout sessions dealing with real-life design challenges submitted in advance by you and your fellow attendees. There will also be 15-20 minute “speed-sessions” with individual architects and furniture and equipment vendors so you can address your own library-specific questions and concerns (be sure to bring photos, illustrations, floor plans, or plat maps--whatever you think will enhance the discussion). There will be plenty of face time and networking opportunities throughout the day with colleagues, too.
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Edmonton, AB $75 Join us in creating a shared vision of Canada for the next 150 years. NorQuest College is hosting keynote speaker Supreme Court of Canada Chief Justice Beverley McLachlin. Additional speakers and panelists include MP Randy Boissonnault, journalist Paula Simons, intercultural specialist Sarah Apedaile, Indigenous leader Ruby Littlechild, and more. Entertainment includes a performance by Asani.
Registration closes October 13th
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Library Board Basics Workshop Public Library Services Branch October 21, 2017 | 9:30am - 3:30pm (MT) Elk Point, AB This workshop is open to all library trustees, library managers and library system staff. It is designed to help participants support effective public library service in their communities and regions. In particular, participants will understand: - Libraries Act and Regulations and other pertinent legislation.
- The Alberta public library network.
- Library board roles, responsibilities and relationships.
- Other important issues such as finances and effectiveness.
*Registration Deadline: Friday, October 6, 2017 at 4:30 p.m
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Calgary, AB click here for registration rates The Art of Leadership for Women returns to Calgary on October 24th, 2017, bringing together a collection of world-renowned bestselling authors, thought leaders and visionaries. This one-day conference will help you lead more effectively, adapt to the challenges of today's rapidly changing business environment and provide your organization with a sustainable competitive edge.
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Calgary, AB click here for ticket prices Maker Faire is a gathering of fascinating, curious people who enjoy learning and who love sharing what they can do. From engineers to artists to scientists to crafters, Maker Faire is a venue for these "makers" to show hobbies, experiments, projects. We call it the Greatest Show (& Tell) on Earth - a family-friendly showcase of invention, creativity, and resourcefulness. Glimpse the future and get inspired!
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9:00am - 3:00pm (MT) Over 60 presentations by some of the nation’s foremost authors, industry experts, thought leaders, executives, executive advisors, and more—many of which include free downloadable content.
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Leadership – Insights for Thinking Differently Achieve November 8, 2017 - Edmonton, AB or November 9, 2017 - Calgary, AB $249 - $279 This workshop will challenge you to think critically about your approach to leadership. Join other leaders in exploring new and different ways of working through challenges as well as opportunities, and develop new insights that will strengthen your leadership. Particular attention will be given to employee engagement and organizational health – two areas that our recent survey showed were of greatest importance to leaders and employees. This training is based on the book, The Ordinary Leader: 10 Key Insights for Building and Leading a Thriving Organization. Author and Speaker, Randy Grieser will share his own journey of leadership, and inspire you to think differently and grow as a leader.
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Denver, CO click here for registration rates The LITA Forum is the annual gathering of about 300 technology-minded information professionals. It is the conference where technology meets the practicality of daily information operations in archives, libraries, and other information services. The Forum is an ideal place to interact with fellow library technologists. Attendees are working at the cutting edge of library technology and are interested in making connections with technically-inclined colleagues and learn about new directions and projects in libraries.
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Addison, TX $425 US This conference is designed for library employees of any level who are involved in marketing, communication, public relations, social media, and outreach in academic, public, and special libraries. The sessions will explore issues that are important for this niche of library work, and the conference will include time for attendees to network and to discuss mutual challenges.
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November 16 - 18, 2017 Calgary, AB click here for registration rates Sessions will be of interest to many professionals including; Teachers, Support Staff, School and District Administration, School Counsellors, and Social Workers. Located in Calgary, Alberta, this year's conference experience offers opportunities for professional learning, networking and relaxation in our province's largest city. Close to the mountains and abundant clear skys, we are excited for our upcoming conference in Blackfoot territory.
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Disclaimer: The links provided in this newsletter are intended to inform subscribers about information and learning opportunities that may be of interest. Inclusion in this newsletter does not constitute a recommendation by Marigold Library System or its staff members.
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Marigold Library System 710 - 2nd Street Strathmore, Alberta T1P 1K4 403-934-5334www.marigold.ab.ca |
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